Connect to help and support when you want, where you want.
When it all feels like it’s just too much, One Stop Talk is here. Our certified therapists provide immediate, confidential support – at no cost.
So, if you’re a child, youth in distress, or family member, anywhere in Ontario, don’t hesitate to chat (click the “Connect with a therapist now” button) or call 1 855 416 8255.
We’re available
Monday to Friday
12pm – 8pm EST
Saturday
12pm – 4pm EST
Please note:
Entry to the service closes 45 minutes before posted closure time to allow all clients to be served by end of service.
Statutory holidays may affect these hours
How does One Stop Talk work?
Step 1. Welcome Chat
When you contact One Stop Talk through the online chat or by calling in, an automated greeter will welcome you and ask a few questions to better understand you and your needs.
Step 2. Get paired with a therapist
Then, you will be immediately connected to a registered therapist for a one-hour session.
Step 3. Talk and plan
During your session, you and your therapist will talk about what you’re going through and feeling. Together, you’ll develop a plan that will help you move forward with purpose and a renewed sense of hope.
Step 4. Connect to ongoing support
If additional or ongoing services are needed, your therapist will offer to connect you to a One Stop Talk navigator. If you would like to continue seeking support, the navigator will directly connect you to appropriate services. Before the session ends, a referral will be sent to another organization to connect you with the services you need.
